Setting up a Norwich business taxi account removes three recurring headaches for office managers and EAs: per-ride card payments to chase up, missing receipts, and co-ordinating different drivers every week. A2B business accounts give you a dedicated phone line, priority booking, and one monthly invoice covering every journey your team and clients have taken. We set them up for Norwich firms across legal, professional services, research, healthcare, and hospitality.
What you get with an A2B business account
An account is built around three things our customers ask for most: faster booking, predictable billing, and a single point of contact. Specifically:
- A dedicated account-holder phone line. When you call in, you skip the general queue. That matters at 7am on a Monday when an EA is trying to get an executive to an off-site meeting.
- Priority booking. Your jobs get dispatched ahead of ad-hoc requests where vehicle availability is tight.
- Monthly invoicing. Instead of dozens of card receipts a month, you get one invoice covering all your journeys. Easier for finance, easier for expense reconciliation.
- A dedicated point of contact for account management, journey changes, and any queries.
- Full access to our fleet: standard saloon cars for individuals, executive cars for client and director travel, 8-seater minibuses for groups, and wheelchair-accessible vehicles where needed.
- Pre-booked journeys any time of day or night. Our office phone line runs 6am to 11pm, 7 days a week. Anything booked in advance can be picked up outside those hours, including 4am airport runs.
How it works
Setting up an account is straightforward. There’s no online portal: it’s a quick conversation so we understand how your business books, who’s authorised, and how you want to be invoiced.
- Get in touch. Call us on 01603 552324 or use the contact form to request an account application.
- Tell us how you book. Who calls in, how often, what vehicle types you typically need, and where journeys usually go (office, station, Norwich Airport, client sites).
- Approval and setup. Once your account is approved, we set you up with the dedicated phone line and your point of contact.
- Start booking. Your team calls the account line, gives the journey details, and the booking is logged against your account. No card payment at the end of each trip.
- Monthly invoice. At the end of each month, you get a single invoice covering the journeys taken. Payment terms are arranged to suit your business, so let us know what works when we set things up. If you’ve got a question about a journey on your invoice, your point of contact handles it directly.
Real Norwich account use cases
Legal firm: weekly court run
A city-centre solicitor practice books a regular Tuesday morning collection from Norwich Railway Station to Crown Court on Bishopgate. The receptionist makes one call to the account line each Monday, the same booking process every week, and Crown Court fares appear neatly on the month-end invoice for the practice manager to sign off.
Research institute: delegate transfers
A research institute on Norwich Research Park hosts visiting scientists most weeks. Single arrivals come in on a standard saloon from Norwich Airport at the published fixed fare, and review-panel delegations of up to seven ride together in an 8-seater minibus from the terminal to the campus. As our official airport partner, we monitor flights, so a delayed inbound doesn’t mean a delayed pickup.
City hotel: guest co-ordination
A city-centre hotel co-ordinates guest transfers through one account-holder line rather than booking each ride separately. Solo business guests get an executive car to the airport or station, and conference groups travel together in a minibus. The hotel never handles cash for guest taxis.
Indicative fares for common business journeys
These are starting fares from our public taxi fares page. Account journeys are billed at the same fare structure unless something specific (large group, executive vehicle, multi-stop) changes the quote. There’s no separate account discount, and equally no surprise mark-up.
| Journey | Fare from | Vehicle |
|---|---|---|
| Norwich city to Norwich Airport | £16 | Standard saloon |
| Norwich to Stansted | £140 | Standard saloon |
| Norwich to Heathrow | £240 | Standard saloon |
| Norwich to Gatwick | £245 | Standard saloon |
| Norwich to Luton | £160 | Standard saloon |
| Norwich to Great Yarmouth | £50 | Standard saloon |
All fares are one-way and include car park fees at airports. Additional charges apply for late night and early morning journeys, holiday service, executive vehicles, and multi-stop routes. For a tailored quote on a regular journey, give us a call.
Frequently asked questions
Who can set up an A2B business account?
Any Norwich or Norfolk-based business, charity, public sector body, hotel, or institution that books regularly enough to make monthly billing worthwhile. Get in touch and we’ll talk it through.
How do we pay our invoice?
We agree payment terms with you when the account is set up. Tell us what your finance team prefers and we’ll work to fit around it.
Can we request a specific vehicle type?
Yes. You can specify a standard saloon, an executive car, an 8-seater minibus, or a wheelchair-accessible vehicle when you book. Availability depends on the time, but we’ll confirm at the point of booking.
Do you cover journeys outside office hours?
Yes, as long as they’re pre-booked. Our phone line is staffed 6am to 11pm daily, but pre-booked journeys can run any time, including very early airport departures and late evening pickups.
Do you handle airport transfers for visiting clients?
Often. Airport runs are one of the most common uses of business accounts. We’re the official Norwich Airport taxi partner since 2022, with a booking office inside the arrivals hall, and we handle Stansted, Heathrow, Gatwick, and Luton runs at fixed fares.
Ready to set up a Norwich business taxi account?
Call us on 01603 552324 or use the contact form and we’ll get back to you to talk through your needs. If you’ve got a one-off journey to book in the meantime, you can book online any time.
Prices correct at time of publication. For the latest fares, visit our taxi fares page or call 01603 552324.
